Frequently Asked Questions
Everything you need to know about your BRIEFING experience.
What is the standard shipping timeframe?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by destination but generally range from 7-14 business days.
How do I initiate a return or exchange?
You can return unworn items with original tags within 30 days of purchase. Simply visit our Returns Portal to generate a prepaid shipping label.
What materials are used in BRIEFING products?
We prioritize durability and style, using premium ballistic nylon, high-grade leather, and sustainable textiles engineered for both performance and aesthetics.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's progress.
Do your products come with a warranty?
All BRIEFING products are covered by a limited one-year warranty against manufacturing defects in materials and workmanship.